Privacy Policy

1 Introduction

1.1 tg7721 is committed to protecting the privacy and personal data of all its members and website visitors across the Philippines — whether you're accessing the platform from Manila, Cebu, Davao, Quezon City, or Makati.

1.2 This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

1.3 We act as the Personal Information Controller in respect of the personal data we collect directly from you. Where we engage third-party service providers to process data on our behalf, those parties act as Personal Information Processors and are bound by appropriate data processing agreements.

1.4 This Policy covers all personal data processing activities associated with your use of the tg7721 website, mobile platform, customer support channels, and any promotions or communications we send you.

2 Personal Data We Collect

2.1 tg7721 collects the following categories of personal data from members and platform visitors:

2.1 Identity & Registration Data

When you register for a tg7721 account, we collect your full legal name, date of birth, nationality, gender, and the details of any government-issued identification document (such as a Philippine passport, driver's licence, UMID card, or SSS ID) provided during KYC verification.

2.2 Contact Data

We collect your email address, mobile phone number, and residential address in order to manage your account, send security notifications, and provide customer support. This information is also used to verify your identity and comply with our legal obligations.

2.3 Financial & Payment Data

For the purpose of processing deposits and withdrawals, tg7721 collects relevant payment information including your GCash-registered mobile number, PayMaya account details, and bank account information for BPI, BDO, or Metrobank transfers. We do not store full card numbers or full bank credentials on our servers — payment data is processed via secure, PCI-compliant payment gateways.

2.4 Technical & Device Data

When you access tg7721, we automatically collect technical information about your device and session, including your IP address, browser type and version, operating system, device identifiers, time zone setting, and pages visited. This data helps us detect fraud, maintain platform security, and improve our service.

2.5 Gameplay & Transactional Data

We record your betting and gameplay activity on tg7721, including games played, wager amounts, outcomes, session durations, and transaction history. This data is used to manage your account, resolve disputes, and support responsible gaming monitoring tools available to all members.

2.6 Communication Data

If you contact tg7721 customer support via live chat, email, or any other channel, we will retain a record of that communication, including its content, timestamp, and outcome, for quality assurance and dispute resolution purposes.

3 How We Collect Your Data

tg7721 collects personal data through the following means:

• Direct collection — data you provide when registering, completing KYC, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection — technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you interact with the tg7721 platform.
• Third-party sources — identity verification agencies, payment processors, fraud detection providers, and publicly available sources, used to supplement and verify the information you provide directly.

4 How We Use Your Personal Data

4.1 tg7721 uses the personal data we collect for the following purposes:

• To create, verify, and maintain your tg7721 member account;
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP);
• To verify your identity and age (you must be 21 or older) in compliance with applicable Philippine regulations;
• To comply with our anti-money laundering (AML) obligations and conduct ongoing transaction monitoring;
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the platform;
• To provide customer support and resolve account queries and disputes;
• To send you transactional and security-related notifications about your tg7721 account;
• To administer promotions, bonuses, and loyalty programs you have opted into;
• To personalise your tg7721 experience based on your gameplay preferences;
• To monitor responsible gaming indicators and reach out where we identify potential problem gambling behaviour;
• To improve platform performance, fix bugs, and develop new features;
• To comply with applicable Philippine laws and respond to regulatory inquiries or legal processes.

4.2 tg7721 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another valid legal basis under the Data Privacy Act of 2012.

5 Legal Bases for Processing

5.1 Under the Data Privacy Act of 2012 (RA 10173), tg7721 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation — processing required to comply with applicable Philippine laws, including AML legislation, PAGCOR regulatory requirements, and tax obligations.
• Legitimate interest — processing necessary for tg7721's legitimate interests, including fraud detection, platform security, and responsible gaming monitoring, provided these interests are not overridden by your privacy rights.
• Consent — processing based on your freely given, specific, and informed consent, particularly in relation to marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Personal Data

6.1 tg7721 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, solely to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank partner gateways), identity verification agencies, cloud hosting providers, customer support software vendors, and analytics providers. All processors are bound by data processing agreements that require them to protect your data in accordance with applicable Philippine law.

6.2 Regulatory & Law Enforcement Bodies

tg7721 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other Philippine government authority where required to do so by applicable law, court order, or regulatory directive.

6.3 Game Content Providers

Some gameplay data may be shared with tg7721's licensed game providers (such as providers of live dealer, slot, and sports betting content) to the extent necessary for game delivery, dispute resolution, and RNG certification compliance. These providers are contractually prohibited from using this data for any other purpose.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving tg7721, your personal data may be transferred to the relevant successor entity. We will notify affected members via the email address registered on their account in advance of any such transfer, where reasonably practicable.

7 International Data Transfers

7.1 tg7721 primarily stores and processes member data within secure data centres. Where it is necessary to transfer personal data outside the Philippines — for example, to international cloud infrastructure providers or game content platforms — tg7721 will ensure that adequate safeguards are in place, including contractual protections equivalent to those required under the Data Privacy Act of 2012.

7.2 By registering on tg7721, you acknowledge that your data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above. If you have questions about specific international transfers, please contact our Data Protection Officer using the details in Section 16.

8 Data Retention

8.1 tg7721 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying our legal, regulatory, accounting, and reporting obligations.

8.2 As a general guide:

• Account data (registration details, KYC documents) is retained for a minimum of five (5) years following account closure, in compliance with applicable AML and PAGCOR record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communication records (support interactions) are retained for a maximum of three (3) years unless subject to an ongoing dispute or legal proceeding.
• Marketing preferences are retained until you withdraw consent or request deletion, subject to any overriding legal retention obligation.

8.3 Where data is no longer required for any legitimate purpose, tg7721 will securely delete or anonymise it in a manner that prevents reconstruction or re-identification.

9 Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the tg7721 website. They allow us to recognise your device, remember your preferences, and collect information about how you interact with our platform. Similar technologies — such as web beacons, pixel tags, and local storage — may also be used for comparable purposes.

9.2 Types of Cookies We Use

• Strictly necessary cookies — essential for the operation of the tg7721 platform, including session management and security features. These cannot be disabled.
• Functional cookies — used to remember your preferences and personalise your experience, such as language settings and game display preferences.
• Performance & analytics cookies — used to collect anonymous data about how members use tg7721, helping us identify areas for improvement.
• Marketing cookies — used, with your consent, to deliver relevant tg7721 promotions. If you have not consented to marketing cookies, you will not receive targeted promotional content.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the tg7721 platform — for example, you may be unable to stay logged in or access certain features if strictly necessary cookies are disabled.

10 Marketing Communications

10.1 With your consent, tg7721 may send you marketing communications about new games, promotions, bonuses, and platform updates via email, SMS, or in-platform notifications. We will only send marketing communications to the contact details you have registered on your tg7721 account.

10.2 You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email;
• Updating your communication preferences within your tg7721 account settings; or
• Contacting tg7721 customer support directly.

10.3 Opting out of marketing communications will not affect the sending of transactional or security-related messages that are necessary for the operation of your tg7721 account (such as deposit confirmations, withdrawal notifications, or password reset emails).

10.4 tg7721 does not share your contact details with third-party marketers. All marketing communications you receive will be from tg7721 directly, relating to tg7721 products and services only.

11 Your Data Rights Under Philippine Law

11.1 Under the Data Privacy Act of 2012 (Republic Act No. 10173), tg7721 members residing in the Philippines have the following rights in respect of their personal data:

• Right to be Informed — you have the right to be informed about how your personal data is collected, used, and stored, which this Privacy Policy fulfils.
• Right to Access — you may request a copy of the personal data tg7721 holds about you, including information about how it is processed and with whom it has been shared.
• Right to Correction (Rectification) — if the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure (Right to be Forgotten) — you may request the deletion of your personal data where there is no longer a legitimate purpose or legal basis for tg7721 to retain it. Please note this right is subject to our legal retention obligations.
• Right to Object — you have the right to object to certain types of processing, including processing based on legitimate interest and direct marketing.
• Right to Data Portability — where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Damages — you may be entitled to compensation for damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data held by tg7721.

11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 16. We aim to respond to all valid data rights requests within thirty (30) calendar days of receipt. We may need to verify your identity before processing your request.

11.3 If you are not satisfied with our response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Children and Minors

12.1 The tg7721 platform is strictly for individuals who are 21 years of age or older, in compliance with PAGCOR regulations. tg7721 does not knowingly collect or process personal data from individuals under the age of 21.

12.2 If tg7721 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the collected data, and take appropriate action in accordance with applicable Philippine law.

12.3 If you believe that a minor has registered on tg7721 or that we have inadvertently collected data from a minor, please contact our support team immediately at [email protected]. We take underage access reports seriously and will investigate promptly.

13 Security Measures

13.1 tg7721 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tg7721 platform;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure;
• Two-factor authentication (2FA) options available to all tg7721 members for enhanced account security;
• Automated fraud detection systems monitoring transactions and gameplay activity in real time;
• Staff training on data privacy obligations and secure data handling practices.

13.2 While tg7721 takes all reasonable steps to protect your personal data, no system is entirely immune from security threats. In the event of a personal data breach that is likely to result in significant harm to affected members, tg7721 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

13.3 You are responsible for maintaining the confidentiality of your tg7721 account credentials. Do not share your password with any third party, and contact support immediately if you suspect unauthorised access to your account.

14 Third-Party Links

14.1 The tg7721 platform may contain links to third-party websites, such as payment gateway pages or game provider portals. These third-party sites operate independently of tg7721 and have their own privacy policies, for which tg7721 accepts no responsibility or liability.

14.2 We encourage you to review the privacy policy of any third-party site you visit through a link on the tg7721 platform. The presence of a link on tg7721 does not constitute an endorsement of the linked site's privacy practices.

14.3 Once you leave the tg7721 platform, this Privacy Policy no longer applies. tg7721 has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15 Changes to This Privacy Policy

15.1 tg7721 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. Any material changes will be communicated to registered members via the email address associated with their tg7721 account, or through a prominent notice on the platform, at least fourteen (14) days before the changes take effect.

15.2 The "Effective Date" at the top of this page will be updated each time a revision is made. Your continued use of the tg7721 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

15.3 If you do not agree with any changes to this Privacy Policy, you should stop using the tg7721 platform and contact support to request account closure and data deletion in accordance with Section 11 of this Policy.

15.4 We encourage you to review this Privacy Policy periodically to stay informed about how tg7721 is protecting your personal data.

16 Contact & Data Protection Officer

16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way tg7721 processes your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing tg7721's compliance with the Data Privacy Act of 2012 and acting as the primary point of contact for all data privacy matters.

• Email: [email protected]
• Subject Line: "Data Privacy Request — [Your tg7721 Username]"
• Response Time: We aim to respond within 30 calendar days of receiving your request.
• Support Hours: 24/7, including Philippine public holidays

16.2 If you are not satisfied with the response provided by tg7721's DPO, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.